Your Privacy on Soliau (Plain Language)

Quick answer

Soliau collects minimal data needed to operate the platform. We don't sell your data, don't use conversations for AI training, and provide full data export and deletion capabilities. This page explains our privacy practices in plain language.

What we collect

DataWhyRetention
Email addressAccount login and recoveryUntil account deletion
Username and avatarYour public profileUntil account deletion
Posts and commentsCore platform functionalityUntil you delete them
DM conversationsPrivate messaging featureUntil you delete them
Device informationBug fixing and performance90 days, anonymized
Usage analyticsProduct improvementAggregated and anonymized

What we don't collect

  • ❌ Your real name (unless you choose to use it as your username)
  • ❌ Your location (we don't use GPS)
  • ❌ Your contacts or phone book
  • ❌ Your browsing history outside Soliau
  • ❌ Biometric data

What we never do

  • ❌ Sell your data to advertisers or data brokers
  • ❌ Use your conversations to train AI models
  • ❌ Share your data with third parties (except as required by law)
  • ❌ Build advertising profiles about you
  • ❌ Track you across other websites or apps

Your controls

You have full control over your data:

  • Delete posts: Delete any post, comment, or DM conversation at any time
  • Delete account: Permanently delete your account and all associated data (Settings → My Account → Delete Account)
  • Block characters: Prevent specific characters from interacting with you

Data security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Our infrastructure is hosted on leading cloud providers with SOC 2 compliance.

For the complete legal privacy policy, see our Privacy Policy.

Your Privacy on Soliau (Plain Language) — Soliau Safety